FAQ
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
We ship on Mondays and Thursdays unless holiday, a delay, or vacation. You will receive an email with tracking info once your ordered has been shipped. Please keep in mind, this is a 1 person operation, and I ship as fast as I can.
If you need a package quickly, please pay for priority or express shipping and send me an email. I will make sure it is shipped ASAP.
We are not responsible for lost, stolen, or damaged orders caused by USPS. If you have problems with your order delivery, please email me at thefertileglow@gmail.com so we can fix the situation.
Due to the nature of our products, we do not accept returns. If a product is defective, wrong item, or something else has occurred, please email me thefertileglow@gmail.com. Depending on the situation, a refund or return may be granted.
Yes, we ship all over the world. If you don't see your country listed, please email us thefertileglow@gmail.com. Shipping costs will apply, and will be added at checkout. We do not collect duties or taxes so please be aware of that when collecting your package. I also ship internationally on my Etsy shop where duties and taxes are collected at checkout if that is easier for you.
Products
Below are some common questions about our products
I do offer Custom tinctures! You can find it in the products page. This is a great option for people who want a blend tailored to their body.
I also can do Apple Cider Vinegar extractions if you have an issue with vodka. Please keep in mind that the commitment is for purchasing a minimum of 12 ounces.
A tincture uses alcohol as the solvent to extract the herbs benefits. I recommend adding the recommended dosage on your bottle to a small amount of water, juice, tea, etc. You can also take directly by mouth, but this may be too strong for people. I use 80 proof vodka to extract.
There are no essential oils used in my products. I rely on the smell and color of the plants in my products.
Every person is different! Your desired outcome, individual health, and lifestyle choices have an impact on how well herbal blends will work for you. With herbal products, the general recommendation is 3 months of use to see a difference.
While herbal products are incredibly supportive for your healing journey, they do not work the same as traditional western medications. Herbs don't target one specific area, but rather work synergistically in your body.
I have had many people through the years disappointed that my blends didn't restore a missing period for them after reading promising reviews so I would like to make a note here about that. I can't make any guarantees for my products especially about specific health issues. There are a long list of factors that can contribute to amenorrhea such as low estrogen, poor nutrition, PCOS, ovarian syndrome, undereating, etc. Like I wrote, herbs don't work like western medications and your personal health and lifestyle choices can make a big impact on how well herbs will work for you.
While tinctures can last up to 3 or more years, I recommend using my tinctures within a year of purchase for maximum potency.
If you are on medications, please look up drug interactions before taking or buying. I am not legally allowed to advise anymore without working 1:1.
Please do your own research or consult your healthcare professional as I can not legally advise you.
This is very individual and up to parents discretion/research. All of my tinctures are made with alcohol, but the alcohol can be diluted by adding to hot water or letting sit in water for several minutes before consuming.
If using on children, please keep in mind the dosage on the bottles is for an average adult.
Everything except for salves are vegan.
Additional Questions
I do! You can learn more by following my Work With Me tab.
Send me an email at thefertileglow@gmail.com. Thank you for your interest!